Privacy Policy

We take your privacy seriously and are committed to safeguarding your personal information when browsing Souq Bab Al-Madinah site. Please take the time to read this policy carefully, to understand our policies and practices regarding your information and how we will treat it. We value you as our guest, respect your privacy and are committed to protecting it through our compliance with this policy.

This policy describes the sources of your personal information that we may collect from you or that you may provide to us, our purposes for collecting and processing your information, and our practices for collecting, using, maintaining, retaining, protecting and disclosing that information.

If you do not agree with our policies and practices, your choice is not to use our platforms. By accessing or using our platforms, you agree to this privacy policy.

If you have any questions or concerns about this privacy policy or your personal information, please contact us via info@moonland.com

Personal Information

Anonymous Information – Anonymous information cannot be tied directly to personally identifiable information. We use this information to improve our site. This information helps us focus our resources on the features that are most popular with our customers. We may collect information regarding your IP address, browser type, domain name and access time. This information is used for our own research purposes and is separate from any personally identifiable information that you may submit via this site. We do not link IP addresses to any personal information. In rare instances, IP addresses may be used to assist in deterring and/or preventing abusive or criminal activity on the website.

Personally Identifiable Information – The following forms collect Personally Identifiable Information:

Rental Application Form – Information provided through this form will not be stored by the site and will be sent to the intended department in order to respond to customer enquiries and/or service requests

Contact Us Form – Information provided through this form will not be stored by the site and will be sent to the intended department in order to respond to customer enquiries and/or service requests or enhance your experience at Souq Bab Al-Madinah platforms or destination

Career Form – Information provided through this form will not be stored by the site and will be sent and stored by the intended department in order to respond to existing or future career opportunities

Other Information We Collect

Cookies: A cookie is a small piece of data, which includes an identifier made of letters and numbers that is sent by a web browser and stored on your computer. Cookies are used as a reliable mechanism to remember information about your navigation journey on our website. We will later use this information to update and enhance our site to offer you a better online journey on Souq Bab Al-Madinah platforms.

 

Information Security

Your personal data security is an important concern to us. We provide the utmost care in secure transmission of your personal information from your computer, smartphone, and other electronic devices to our servers. We use industry security standards to safeguard the confidentiality of your information (e.g. firewalls, Transport Security Layer (“TLS”) etc.) and to make sure that your personal information is secure with us.

Unfortunately, the transmission of information via the internet is not completely secure. Although we do our best to protect your personal information, we cannot guarantee the security of your personal information transmitted to our Website. Any transmission of personal information is at your own risk. We are not responsible for circumvention of any privacy settings or security measures contained on the Website.

As a general rule, we will not disclose any specific personal information that you submit to us about you (“Personal Information”) in a manner that connects you with the Personal Information, except when we have your explicit permission or under special circumstances, such as law requirements or other special circumstances.

Updates

Personal Information

In case you change your mind or some Personal Information changes (such as your mailing address or e-mail address), we will try to provide a way to correct, update or remove the Personal Information that you have provided us. We offer Customers the opportunity to “opt out” of having Personal Information shared with us.

If a Customer wishes to update Personal Information or objects to any usage provided herein for any reason, he/she may e-mail the requested change to: info@moonland.com

Privacy Policy Updates

This policy may change from time to time. Your continued use of our platforms after we make changes is deemed to be acceptance of those changes, so please check the policy periodically for updates.